Emotional intelligence is a very important and most demanding topic in psychological research in recent years and many experts and professionals now believe that a person’s emotional intelligence quotient (EQ) may be more important than their IQ and is recently a better mediator of success, quality, and worth of relationships and interactions and overall happiness.
Daniel Goleman promoted it in 1995 in the title of his bestselling book, Emotional Intelligence: Why it can Matter More than IQ. Goleman defined emotional intelligence as:
“Emotional intelligence is defined as understanding one’s own feeling first and sympathizing the feelings of others and then regulation of emotions in a way that increases encouraging living”.
According to him, emotional intelligence is more important for personal success than IQ and secondly unlike IQ emotional intelligence can be improved. He discusses five domains for emotional intelligence that are;
- Knowing your emotions
- Managing your own emotions
- Motivating yourself
- Recognizing and accepting other people’s emotions
- Managing the emotions of others.
These five domains represent four quadrants first two are personal competence and two represent social competence. When we talk about emotional intelligence in a layman’s terms, it is simply defined as
- When we Identify and understand our emotions and responses and it called as self-awareness.
- we manage to control and implement our emotions, attitude, feedbacks, and responses it is called as self-management.
- we tie our emotions to inspire and motivate ourselves to take proper actions, commit, follow-through and positively work towards achievements of our goals. It is called motivation.
- When we recognize the feelings of others know their emotions and make use of that understanding to relate to others more effectively, this is called empathy.
- When we build relationships, communicate to others in a social gathering, lead discuss the conflict, and always work as a part of a team. This is called social skills.